By accessing and using our mobile app and web application, you agree to be bound by these terms and conditions. Please take the time to carefully read through these terms before using our app.
You are not permitted to copy, modify, or use our trademarks in any way without our prior written consent. Additionally, you are not allowed to attempt to extract the source code of our app or create derivative versions of it. All intellectual property rights related to our app, including trademarks and copyrights, remain the property of Ravel Travel Inc.
Ravel Travel Inc. is dedicated to providing the best possible experience for our users. As such, we reserve the right to make changes to our app or charge for certain services at any time. If we do charge for any of our services, we will clearly communicate the cost to you beforehand.
Our app stores and processes personal data that you have provided to us in order to offer our services. It is your responsibility to keep your devices and access to our app secure. We recommend that you do not jailbreak or root your device, as this can compromise its security and may prevent our app from functioning properly.
Ravel stores personal data such as your name, email address, social media accounts, and login information. We also store and publicly display (with user action) trip and travel data, including but not limited to: locations, accommodations, transportation, and activity information, as well as images, notes, and comments. This information is not shared unless the user chooses to publish it on our platform. By using our service, you agree to take responsibility for any data that you choose to share through your published trips and guides, including text, links, and photos. Ravel reserves the right to request additional personal data in order to expand our services to users.
In order to securely process payments, marketing, and sales, Ravel relies on professional platforms and services. We integrate with Stripe for payment processing and do not store credit card information.Please be aware that our app requires an active internet connection in order to function properly. This connection can be via Wi-Fi or your mobile network provider, but we cannot be held responsible if our app does not function at full capacity if you do not have access to Wi-Fi or if you have used up all of your data allowance.
If you are using our app outside of a Wi-Fi area, your mobile network provider's terms of agreement will still apply. You may be charged for data usage while accessing our app or for other third-party charges. By using our app, you accept responsibility for any such charges, including roaming data charges if you use our app outside of your home territory without turning off data roaming. If you are not the bill payer for the device on which you are using our app, we assume that you have obtained permission from the bill payer to do so.
Please also be aware that we cannot be held responsible for the way you use our app. It is your responsibility to ensure that your device stays charged and that you have the necessary data allowance to use our app. If you choose to use our app while roaming, you accept responsibility for any additional charges that may apply.
Our app is provided on an "as is" and "as available" basis, and we cannot guarantee that it will always be available or function properly. We will make every effort to fix any issues as soon as possible, but we cannot be held responsible for any loss or damage resulting from the unavailability of our app.
If you have any questions or concerns about these terms and conditions, please do not hesitate to contact us. By using our app, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Please note that these terms and conditions may be updated or modified at any time, and it is your responsibility to stay informed of any changes. We will make reasonable efforts to notify you of any updates or modifications, but it is ultimately your responsibility to regularly review these terms and conditions. Your continued use of our app after any updates or modifications constitutes your acceptance of the revised terms and conditions.
We reserve the right to terminate or suspend your access to our app at any time, without notice or liability, for any reason, including but not limited to violation of these terms and conditions. If we determine that you have violated any of these terms and conditions, we may also take appropriate legal action.
These terms and conditions constitute the entire agreement between you and Ravel GmbH regarding the use of our app, and supersede any prior agreements or understandings. If any provision of these terms and conditions is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.
We hope you enjoy using our app and we welcome your feedback and suggestions. Thank you for choosing Ravel Trips.
Last Updated: December 27th, 2022