Frequently Asked Questions

What is Ravel?
Ravel is a comprehensive travel planning platform that combines the convenience of digital tools with the personalized service of experienced Travel Advisors. It's designed to help you navigate every stage of your trip plan, exploring ideas, building your itinerary down to every amazing dinner, killer activity, spa treatment, and bookings. Don't forget Ravel concierge service. We're kind of end-to-end when it comes to making sure you have the best planned trip for you. Get the idea.

The platform includes an easy-to-use trip planning tool that allows you to discover new destinations, curate unique experiences, and keep track of all your travel details in one place. This tool is complemented by Ravel's team of Travel Advisors, who provide expert guidance and tailor your itinerary to fit your specific tastes and preferences. And Ravel Concierge service ensures every little detail is taken care of before, during, and up until you get home. So you just enjoy yourself.

In essence, Ravel offers a seamless, customized travel experience that caters to your unique travel desires. It takes the hassle out of planning a trip and provides you with all the resources you need to plan your perfect getaway. With Ravel, you can rest assured that every aspect of your journey will be perfectly suited to you, and all your plans will be conveniently accessible in one location.
How do I use Ravel?
To start planning your trip with Ravel, visit and locate the blue "Plan a Trip" button located in the upper left corner of the website. If you're using a mobile device, tap the destination icon located in the lower right corner. This will prompt you to share some basic information about your desired travel experience such as your destination, duration, budget, and any specific interests or needs.

Ravel will then match you with a Travel Advisor who best suits your travel needs. This person will be your main point of contact throughout the planning process and will provide you access to Ravel's trip planner tool, an itinerary builder that allows you to visualize your trip and make changes in real time.

With your Advisor's help, you can start building your ideal itinerary. The level of your involvement in the planning process is up to you. You can choose accommodations, activities, and dining options, among other things. Once all the details are in place and you're happy with the plan, you can review the final itinerary and budget.

Ravel offers the convenience of handling the booking process for you, but you also have the option to book everything yourself if you prefer. With all the planning and booking taken care of, all that's left is for you to enjoy your trip! Remember, your Travel Advisor is there to assist you every step of the way, ensuring your travel experience is as enjoyable and stress-free as possible.
What does it cost to plan a trip on Ravel?
The cost of using Ravel for trip planning and travel services depends on the level of service you need. A typical trip plan can cost around $200. This may seem like a significant amount, but it's a worthwhile investment considering the time you'll save from not having to sift through countless reviews, take advice from friends and family, or navigate multiple travel websites.

Ravel's trip planning tool makes the process easy by giving you a visual of your itinerary. It includes a feed of hotel options, events, and restaurant recommendations, all tailored to your preferences.

For those who want a more comprehensive service, Ravel offers a Concierge service for an additional fee. With this service, you're taken care of every step of the way, from the moment you leave for your trip until you return home. The Ravel Concierge can make changes to your itinerary, add new activities, and even secure hard-to-get tickets, dinner reservations, or event passes. They strive to do whatever it takes to ensure your trip is perfect.

Please note that prices may vary depending on the specifics of your trip and the services you require.
Can I invite family and friends to create an itinerary together?
Absolutely! Ravel allows you to create an itinerary together with your family and friends. This feature is especially useful for group trips or family vacations where multiple people are involved in the planning process. With Ravel, everyone in your travel party can contribute to the plan and view the entire itinerary and details in one centralized place.

This means there's no need for endless back-and-forth emails, text messages, or outdated spreadsheets. Everyone stays in sync with the plans, and changes can be viewed by all in real time. This collaborative approach not only makes planning more efficient but also ensures that everyone's preferences and needs are taken into consideration.

So whether you're planning a big family reunion, a trip with friends, or even a corporate retreat, Ravel can make the process smoother and more enjoyable for everyone involved.
How do I get connected with a Travel Advisor?
Getting connected with a Travel Advisor on Ravel is a straightforward process. Start by visiting the "Plan a Trip" page on the Ravel website. Here, you'll be asked to fill out a Ravel Trip Request form.

The form consists of a few simple questions about your upcoming trip. It should only take about a minute and a half to complete. Questions will cover things like your destination, the duration of your stay, your budget, and any specific interests or needs you may have.

Once you've submitted your answers, a Travel Advisor who specializes in your desired travel experience will get in touch with you. This usually happens quite quickly, so you won't have to wait long to start planning your perfect trip. Remember, your Travel Advisor is there to help make your travel planning as smooth and enjoyable as possible.
How long does it take to get started planning a trip with Ravel?
Getting started with planning a trip on Ravel is a swift process. Once you've filled out and submitted your Ravel Trip Request form, you can typically expect to hear back from a Travel Advisor within an hour during normal business hours.

This quick response time allows Ravel to efficiently match you with a Travel Advisor who specializes in the type of travel experience you're seeking. Your Travel Advisor will then work closely with you to fine-tune your itinerary based on your preferences and needs.

So, essentially, the journey towards your dream trip begins almost immediately after you submit your trip request. This efficient process ensures that you can start looking forward to your trip without any unnecessary delays.
What do Travel Advisors do?
Travel Advisors play a crucial role in ensuring you have an exceptional travel experience. They handle all aspects of trip planning, taking into consideration every detail and preference you specify.

Their tasks include, but are not limited to:

Providing expert knowledge about your destination

Making reservations for dining, activities, accommodations, and transportation

Tailoring your trip to match your specific desires and needs

In essence, Travel Advisors do the heavy lifting of planning your trip, so you can focus on the excitement of the upcoming journey rather than the tedious logistics. They work diligently to make your trip amazing, handling everything from the big picture to the minute details. Your involvement in the planning process is completely up to you - you can be as hands-on or hands-off as you prefer.

So, whether you're planning a romantic getaway, a family vacation, or an adventurous solo trip, a Travel Advisor can help turn your travel dreams into reality with minimal effort on your part.

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